Client of the Year
Integration & Collaboration
Customer Satisfaction
Health & Safety
Resource Efficiency
Building Performance
Leadership & People
G4C Young Achiever
Building Project
Civil Project
2012 NEWS

2012 Client of the Year


Winner: London and Quadrant Housing Trust

Submitted: Faithorn Farrell Timms

Sponsored by







Putting the client at the heart of the decision-making process helped London and Quadrant Housing Trust obtain a 97 per cent resident satisfaction score on recent refurbishments to thousands of homes in Lewisham.

The trust worked with Faithorn Farrell Timms and Martin Arnold Associates to engage with residents who got to choose colours and finish on their new bathrooms and kitchens.



Royal Medway Mail Centre (Watson Batty Architects Limited)
Oxford University Hospitals NHS Trust (Coaction Management)

About the category

Judges are looking for a construction client that has shown consistent leadership and commitment to Constructing Excellence principles on one or preferably several projects.

These include collaborative working, integration, prompt payment, fair terms, procurement on value, clear & considered project briefs, active involvement to enable and reward excellence etc.

Submissions from third parties are encouraged.


Leadbitter Group

With a turnover approaching £450m, the Leadbitter Group is regarded as one of the UK's leading construction and property development businesses. The group works across four operating regions: South West and Wales (based in Bristol, Cardiff, Plymouth, Falmouth and Swansea), Central (based in Oxford), Southern (based in Southampton) and Eastern (based in Sittingbourne).

The company's substantial expertise across all building sectors, combined with its proven leadership in the areas of corporate social responsibility, community engagement and sustainability, makes the Leadbitter Group a construction partner of choice.

Its partnership with global giant Bouygues, whose annual sales are in excess of 32billion euros, provides Leadbitter with the resources and strength to develop new investment models to address the changing demands of our clients, while continuing to deliver building design and construction services of the highest quality. For more information visit http://www.leadbitter.co.uk

Graham Brown, main board director for the Leadbitter Group, said: "Creating an award-winning building requires commitment and collaboration from designers, consultants, contractors and, most importantly, clients. Leadbitter supports Constructing Excellence in recognising the clients who make these outstanding buildings possible and is proud to sponsor the Client of the Year award."